Please attach the file in your next reply. To provide logs for review click the Gather Logs buttonĪ file named mbst-grab-results.zip will be saved to your Desktop

Anonymously help the community by providing usage and threat statistics: Unchecking this option will prevent Malwarebytes Support Tool from sending anonymous telemetry data on usage of the program.

It is not recommended to use any Repair System options unless instructed by a Malwarebytes Support agent.

Repair System: Includes various system-related repairs in case a Windows service is not functioning correctly that Malwarebytes for Windows is dependent on.

All user configurations and other data are removed. The Premium license key is backed up and reinstated.

Clean: Performs an automated uninstallation of all Malwarebytes products installed to the computer and prompts to install the latest version of Malwarebytes for Windows afterwards.

The information is saved to a file on the Desktop named mbst-grab-results.zip and can be added as an email attachment or uploaded to a forum post to assist with troubleshooting the issue at hand. As part of this process, Farbar Recovery Scan Tool (FRST) is run to perform a complete diagnosis. Gather Logs: Collects troubleshooting information from the computer.The Advanced menu page contains four categories: Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. To disable this and switch to the Free version, click Settings, Account Details, then Deactivate Premium Trial.Endpoint Detection & Response for Serversĭouble-click mb-support-X.X.X.XXXX.exe to run the program

When you install Malwarebytes, it defaults to a 14-day trial of the Premium version of the tool. To produce a report – that you may want to send to a PC technician for analysis, for example – click Reports, select the event you want, click View Report, then click Export and select the Text File option (see screenshot). Notifications now also contain more information and the program’s reports have been simplified to make them clearer.

The latest version adds a range of features and enhancements, including a new notification centre, which provides quick access to the program’s alerts.

MalwareBytes Free is ideal for scanning everything from a dodgy file to an entire hard drive, and won’t conflict with existing antivirus tools. Whichever primary software you use to protect your PC from viruses and other security threats, it’s always good to have a second opinion on hand. What you need: Windows XP, Vista, 7, 8/8.1 or 10

Malwarebytes deactivate premium trial